Our support team is here to help with technical issues and account inquiries. Before contacting us, we recommend searching this Help Center for immediate solutions to common questions regarding tracking, payments, and network integration.
Resolution Checklist: Have you checked these first?
90% of support requests can be resolved instantly. Please verify these topics before opening a ticket:
- Tracking & Live Status: Has it been less than 48 hours since you approved us? [What happens after I approve Skimlinks in my network?].
- Payments & Costs: Do you have questions about fees or invoices? [Does it cost anything to join Skimlinks as a Merchant?].
- Network Setup: Are you unsure how to enable deep-linking? [How do I join Skimlinks as a Merchant?].
Resolution: What information do we need?
If you still need to reach out, please provide the following to ensure a fast, one-touch resolution:
- Network Name & Merchant ID: (e.g., Awin, CJ, Impact).
- Clear Description: A brief explanation of your issue or question.
How to reach us
- Form: Please use this link to send us your request.
- Response Time: Our specialists typically respond within 24-48 business hours.
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