Performance reports and exclusive rates for Pepperjam/Ascend Merchants

To manage your Skimlinks program on Pepperjam (Ascend), you must use the 'Publisher Management' tools to set exclusive rates and the 'Advanced Reports' section to track performance. Skimlinks synchronizes data with Pepperjam daily to ensure your Hub reflects the latest commissions.

How to find Skimlinks on Pepperjam

To take any action, you first need to identify our account:

• Account Name: Skimbit Ltd
• Publisher ID: (Find this in your network search or contact support if not visible).
• Status: Ensure Skimlinks is an Approved publisher in your program.

Setting Exclusive Rates (Step-by-Step)

1. Log in to your Pepperjam (Ascend) dashboard.
2. Navigate to Publishers > Publisher Groups.
3. Create a new group (e.g., "Skimlinks Exclusive") or Add Skimlinks to an existing high-commission group.
4. Set the new rate and Save the changes.
5. Wait 48 Hours: Our API will automatically pick up the new rate during the next sync cycle.

Resolution: Why is my reporting data different?

• Daily Sync: We pull data from Pepperjam once every 24 hours. Sales made today will not appear in Skimlinks until tomorrow.
• Sub-ID Transparency: To see domain-level data in Pepperjam, use the SID or Sub-ID column in your transaction reports. This shows you which specific publishers are driving your sales.
• Action: If you see a sale in Pepperjam that is missing in Skimlinks after 72 hours, please provide the Transaction ID to our support team for investigation.

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