Skimlinks is a technology-driven platform that automates the scaling of your affiliate program. While our technology connects you with 23 of the top 25 publishers worldwide, the level of manual relationship management and strategic support depends on your assigned service tier (Growth or Managed).
Resolution Matrix: What support do I get?
Growth Tier (Self-Service):
- Strategic Support: No manual outreach or 1-on-1 strategy sessions.
- Resolution: Please use this Help Center for all technical and operational questions. Focus on [optimizing your base commission rates] to attract publishers automatically.
Managed Tier:
- Strategic Support: Includes a dedicated Account Manager for recruitment and bespoke growth plans.
- Resolution: If you have an assigned manager, please contact them directly via their email for the fastest resolution.
How to qualify for a Managed Account?
- Consistent Performance: Managed status is assigned based on high revenue and growth potential.
- Proactive Selection: Our team regularly audits accounts. If you qualify, we will reach out to you directly.
- No Manual Promotion: Please do not open a support ticket to request a dedicated manager.
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