Blank or unknown referring URLs occur when browser privacy settings, security protocols (HTTPS to HTTP), or mobile app redirects prevent the transmission of source data. This is a standard industry occurrence and does not affect the accuracy of your tracking or commissions.
Common Causes for Missing URL Data
Understanding why the source page is sometimes hidden:
- Security Protocols: If a user moves from a secure site (HTTPS) to a non-secure site (HTTP), browsers automatically strip the referring URL to protect user privacy.
- Privacy Tools: VPNs, ad-blockers, and "Incognito" browser modes are designed to block referrer headers.
- Mobile Apps: Clicks originating from within apps (like Instagram or Facebook) often do not pass the original URL data through their internal browsers.
Resolution: Is my tracking still working?
- Commissions are Safe: Referring URLs are for your information only. They are not required for tracking sales or paying commissions.
- Tracking Method: Skimlinks tracks conversions via cookies placed in the user's browser, not via the referring URL header.
- Verify via Click Data: If you see revenue and clicks in your reports, your Skimlinks integration is working perfectly, even if some individual URLs are marked as "Unknown."
Recommended for you
Can I receive page level reporting? – Skimlinks Advertisers
Does Skimlinks work with my existing tracking and deep links? – Skimlinks Advertisers
Which affiliate networks does Skimlinks work with? – Skimlinks Advertisers
Comments
0 comments
Please sign in to leave a comment.